IT Help Desk Specialist — Global Support (Contract)

GTN Technical Staffing; Dallas (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Vision insurance

Medical insurance

401(k)

Job summary

A staffing agency is seeking a Senior Recruiter for IT Helpdesk roles in Dallas, Texas. The position involves providing technical assistance and resolving client issues while ensuring a positive experience. Candidates should have a Bachelor's degree and at least 6 months of experience in IT support. Benefits include medical, dental, and vision insurance along with a 401(k) plan. This multi-year contract offers competitive pay in a supportive team environment.

Qualifications

• Previous experience in IT, customer service, or related fields.
• 6+ months of IT software support experience.
• Positive and professional demeanor.

Responsibilities

• Provide technical assistance with computer software.
• Resolve issues for clients via phone or electronically.
• Handle tickets in a timely manner.

Skills

Technical assistance

Customer service

Troubleshooting

Communication

Critical thinking

Education

Bachelor's Degree

Tools

Service Now

Active Directory

Job description

A staffing agency is seeking a Senior Recruiter for IT Helpdesk roles in Dallas, Texas. The position involves providing technical assistance and resolving client issues while ensuring a positive experience. Candidates should have a Bachelor's degree and at least 6 months of experience in IT support. Benefits include medical, dental, and vision insurance along with a 401(k) plan. This multi-year contract offers competitive pay in a supportive team environment.