IT Help Desk Specialist — Global Support (Contract)
GTN Technical Staffing
14 days+
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Benefits offered by this job
Job summary
A staffing agency is seeking a Senior Recruiter for IT Helpdesk roles in Dallas, Texas. The position involves providing technical assistance and resolving client issues while ensuring a positive experience. Candidates should have a Bachelor's degree and at least 6 months of experience in IT support. Benefits include medical, dental, and vision insurance along with a 401(k) plan. This multi-year contract offers competitive pay in a supportive team environment.
Qualifications
- Previous experience in IT, customer service, or related fields.
- 6+ months of IT software support experience.
- Positive and professional demeanor.
Responsibilities
- Provide technical assistance with computer software.
- Resolve issues for clients via phone or electronically.
- Handle tickets in a timely manner.
Skills
Technical assistance
Customer service
Troubleshooting
Communication
Critical thinking
Education
Bachelor's Degree
Tools
Service Now
Active Directory
Job description
A staffing agency is seeking a Senior Recruiter for IT Helpdesk roles in Dallas, Texas. The position involves providing technical assistance and resolving client issues while ensuring a positive experience. Candidates should have a Bachelor's degree and at least 6 months of experience in IT support. Benefits include medical, dental, and vision insurance along with a 401(k) plan. This multi-year contract offers competitive pay in a supportive team environment.
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