IT Help Desk Specialist - Desktop Support & AD/O365

Interco Trading, Inc.; St. Louis (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Accelerated paid Vacation time

Paid vacation Christmas Eve through –?

401(k) with generous company match

Company paid $25K life insurance

Salary plus annual performance review

Job summary

Interco is hiring a Help Desk Specialist to join its IT department in St. Louis, MO.

The role focuses on providing technical end-user support, maintaining hardware and software, and ensuring seamless connectivity across the organization. The ideal candidate has at least two years of desktop support experience, a degree in computer science or a related field, and hands-on experience with Active Directory and Microsoft 365 in a domain environment.

Qualifications

• Bachelor's degree in computer science or computer information systems or a related major.
• At least two years of experience as a desktop support technician or similar role.
• Experience in a domain environment.

Responsibilities

• Provision workstations
• Troubleshoot connectivity and file share issues
• Diagnose hardware issues
• Work with Active Directory and Microsoft O365
• Workstation and wire management

Skills

Customer service

Troubleshooting

Communication

Education

Bachelor's degree in CS or CIS or related major

Tools

Active Directory

Microsoft 365 / O365

Job description

Interco is hiring a Help Desk Specialist to join its IT department in St. Louis, MO.

The role focuses on providing technical end-user support, maintaining hardware and software, and ensuring seamless connectivity across the organization. The ideal candidate has at least two years of desktop support experience, a degree in computer science or a related field, and hands-on experience with Active Directory and Microsoft 365 in a domain environment.