IT Help Desk Specialist — Customer-Focused Tech Support

V-Soft Consulting Group, Inc.; Louisville (KY); Sur place; USD 38 000 - 48 000; Plein temps

Avantages offerts par ce poste

Full benefits (Medical, Dental, Vision

401(k) plan

Competitive compensation

Résumé du poste

V-Soft Consulting Group, Inc. is hiring an IT Help Desk in Louisville, KY. The role focuses on assisting users with technical issues, logging incidents and providing timely resolutions. A strong customer service background is essential as you’ll interact with staff across the organization.

Preferred candidates have 1+ year in a Help Desk or similar environment and may hold an A+ certification or equivalent experience. V-Soft offers full benefits and competitive compensation.

Qualifications

• At least 1 year of customer service experience.
• At least 1 year of Help Desk experience preferred.
• A+ Certification or equivalent experience preferred.

Connaissances

Customer service

Help Desk

Communication skills

Multitasking

Leadership

Formation

A+ Certification

Outils

UNIX

NT

OS/2

Networking basics

Description du poste

V-Soft Consulting Group, Inc. is hiring an IT Help Desk in Louisville, KY. The role focuses on assisting users with technical issues, logging incidents and providing timely resolutions. A strong customer service background is essential as you’ll interact with staff across the organization.

Preferred candidates have 1+ year in a Help Desk or similar environment and may hold an A+ certification or equivalent experience. V-Soft offers full benefits and competitive compensation.