IT Field Technician — Systems & Infrastructure Pro

ASM Research, An Accenture Federal Services Company; Frankfort (KY); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking an IT professional to perform moderately complex information systems tasks across disciplines including application support, database administration, software quality assurance, software engineering, and infrastructure operations.

You will monitor and support IT infrastructures, design and evaluate tools, respond to user requests, troubleshoot complex problems with minimal supervision, automate tasks via scripting, and help plan new

Qualifications

• Bachelor's Degree in Information Technology, Computer Science or related field, or equivalent experience.
• 4–6 years in information technology, systems administration or related IT field.
• Strong knowledge of Microsoft OS and products including Windows Server, Office 365, SharePoint and Teams.

Responsibilities

• Monitor and support IT infrastructures and systems.
• Conduct analysis planning, design and evaluation of IT tools.
• Respond to user requests for system needs and upgrades.
• Troubleshoot complex problems with minimal supervision.
• Automate tasks using scripting methodologies.

Skills

Systems administration

Troubleshooting

Cloud infrastructure

Technical communication

Education

Bachelor's degree in IT/CS

Tools

Microsoft Windows

Office 365

SharePoint

Teams

Job description

ASM Research, An Accenture Federal Services Company, is seeking an IT professional to perform moderately complex information systems tasks across disciplines including application support, database administration, software quality assurance, software engineering, and infrastructure operations.

You will monitor and support IT infrastructures, design and evaluate tools, respond to user requests, troubleshoot complex problems with minimal supervision, automate tasks via scripting, and help plan new