Senior IT Field Technician & Systems Specialist

ASM Research, An Accenture Federal Services Company; Sacramento (CA); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an IT professional to support multiple IT disciplines including application support, database administration, QA, and infrastructure operations. The role emphasizes monitoring, troubleshooting, and automation across Windows-based environments.

You will contribute to designing and integrating new platforms, conducting cost analyses, and maintaining comprehensive documentation while ensuring reliable system performance and security.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science or related field or equivalent relevant experience.
• 4-6 years of experience in information technology, systems administration or related IT field.

Responsibilities

• Monitors and supports IT systems and infrastructures.
• Performs planning, design, and evaluation of IT tools.
• Responds to user requests for system needs and upgrades.
• Troubleshoots and resolves complex problems with minimal supervision.
• Implements standards for computer operations and maintains OS and related software.
• Performs backups, data recoveries, and data restoration as needed.
• Conducts root cause analysis and monitoring of production systems.
• Publishes system documentation and user guides.
• Collaborates on planning and deploying new platforms and technologies.
• Performs cost analyses of new platforms and technologies.
• Develops recovery plans to minimize downtime during outages.
• Applies scripting to automate related tasks.

Skills

IT systems administration

Troubleshooting

Cloud infrastructure

Microsoft Windows

Documentation

Scripting/automation

Education

Bachelor's Degree in Information Technology or Computer Science

Tools

Windows

Windows Server

Office 365

SharePoint

Teams

Job description

ASM Research, An Accenture Federal Services Company, seeks an IT professional to support multiple IT disciplines including application support, database administration, QA, and infrastructure operations. The role emphasizes monitoring, troubleshooting, and automation across Windows-based environments.

You will contribute to designing and integrating new platforms, conducting cost analyses, and maintaining comprehensive documentation while ensuring reliable system performance and security.