IT Field Technician & Systems Specialist

ASM Research, An Accenture Federal Services Company; Providence (RI); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking IT professionals to maintain and improve the information systems infrastructure. The role covers application support, database administration, QA/QC, software engineering, and network/infra operations within a government-focused environment.

You will monitor systems, design and evaluate IT tools, respond to user needs, and implement automation to boost efficiency. Strong Windows OS expertise and cloud experience are essential.

Qualifications

• Bachelor's degree or equivalent IT experience required.
• 4–6 years in IT, systems administration or related field.
• Strong troubleshooting and problem resolution skills.

Responsibilities

• Monitor and support IT infrastructures across multiple disciplines.
• Plan, design, and evaluate IT tools and platforms.
• Respond to user requests for system needs and upgrades.
• Troubleshoot complex problems with minimal supervision.
• Maintain operating systems and related software.
• Perform backups, data recoveries, and validation of recovery plans.
• Document systems and user guides; participate in new platform designs.

Skills

Windows OS

Windows Server

Office365

SharePoint

Teams

Troubleshooting

Cloud infrastructure

Digital workspace

Storage technology

Documentation

Education

Bachelor's Degree in Information Technology, Computer Science or related field

Tools

Microsoft Windows

Windows Server

Office365

SharePoint

Teams

Job description

ASM Research, An Accenture Federal Services Company, is seeking IT professionals to maintain and improve the information systems infrastructure. The role covers application support, database administration, QA/QC, software engineering, and network/infra operations within a government-focused environment.

You will monitor systems, design and evaluate IT tools, respond to user needs, and implement automation to boost efficiency. Strong Windows OS expertise and cloud experience are essential.