IT Engineer

South Dakota Board of Regents

South Dakota

On-site

USD 60,000 - 90,000

Full time

4 days ago

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Job summary

The University of South Dakota, operated under the South Dakota Board of Regents, seeks an IT Engineer to install, test, and maintain campus infrastructure on campus in Vermillion, SD. The role includes on-call responsibilities and collaboration with vendors to specify hardware and software solutions.

Responsibilities include handling daily service requests, documenting infrastructure changes, and ensuring system performance.

Qualifications

Knowledge of networking protocols and operating systems.
Experience with client/server OS (Windows, Mac, Linux).
Familiarity with cloud infrastructure and services (Azure, Microsoft 365).
Understanding of storage and backup systems; monitoring tools and security technologies.

Responsibilities

Handle daily service requests and on-call duties.
Create and maintain clear documentation for infrastructure services.
Monitor performance and availability of infrastructure systems.

Skills

Networking protocols

Operating systems (Windows, Mac, Linux

Cloud infrastructure (Azure)

Storage and data backup

Security technologies

Documentation and communication

Vendor coordination

Tools

Azure Cloud

Microsoft 365

Monitoring tools

Job description

USD is seeking an IT Engineer to provide support to install, program, test, and maintain infrastructure systems at the University of South Dakota. The successful candidate will support hardware and software needs for the campus, work with vendors to specify hardware and software solutions and recommend enhancements to campus infrastructure and resources. This position includes on-call responsibilities. This is a 100% full time position, on campus in Vermillion, SD.

Duties include working with a variety of network services, security systems, email services, directory services, configuration management products, storage systems, virtualization products, cloud services, load balancing systems, and web systems.

Responsible for:

Daily service requests, break/fix work
Ensuring clear documentation is created and maintained for all infrastructure services
Monitoring performance and availability of infrastructure systems
Accurate inventory maintenance
Documenting test plans and their outcomes

Knowledge of:

Networking protocols and operating systems
Client and server operating systems (Windows, Mac OS, Linux)
Cloud infrastructure and services (Azure Cloud, Microsoft 365)
Storage systems and data backup systems
Systems and Network operating Center monitoring tools
Security Technologies

Ability to:

Troubleshoot and repair IT infrastructure problems
Identify and implement improvements to IT infrastructure
Communicate technical concepts to non-technical users
Communicate effectively both orally and in writing
Evaluate new hardware and software for usefulness and to determine the best solution to needs
Establish and maintain effective working relationships with fellow employees, clients, and vendors
Work effectively as a team member

Must be authorized to work in the U.S. Sponsorship is not available for this position

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Contact Information

Working Conditions

Cognitive Requirements

Please check the appropriate response that describe the cognitive requirements for this position.

Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment.

If other protection is used please identify

Physical Requirements

Please designate the physical requirements of this position

Please designate the physical requirements of this position Bending, Stooping, Twisting, Carrying, Climbing Stairs, Crouching, Lifting moderate, Repetitive Motion, Sitting for sustained periods of time, Squatting, Use Both Hands, Walking, Climbing Ladders, Driving, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Grasping, Kneeling, Lifting Above Waist, Lifting Below Waist, Pushing/Pulling, Reaching, Wrist Movement (twisting or rotating)

Describe any of the conditions selected

Sensory Requirements

Please check the appropriate response that describe the sensory requirements for this position.

Please check the appropriate response that describe the sensory requirements for this position. Hearing, Near Vision, Speaking, Vision (With and without corrective lenses)

Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day.

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Exposure to Dust, Electrical Current, Work Overhead

Please describe, in more detail, any of the conditions checked above

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed.

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment, Other Environment (Please explain below)

If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

Data rooms

Supplemental Questions

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