IT Desktop Technician I – On-Site Healthcare Support

Banner Health; Payson (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Banner Payson Medical Center in Payson, Arizona is seeking an IT Desktop Technician I to provide technical support for desktop computers, laptops, applications, and related technology. Responsibilities include installation, upgrades, troubleshooting, asset management, and preventative maintenance per guidelines.

The role interfaces with IT teams and hospital staff, documents actions in tracking systems, and adheres to policies and professional standards.

Qualifications

• Associate degree or equivalent; 2+ years IT experience preferred.
• Knowledge of desktop, mobile devices and network connectivity; Office 365 proficiency.
• Strong communication and documentation skills to interact with users and teams.

Responsibilities

• Provide IT desktop and laptop support, application assistance, and related tech help.
• Install/upgrade equipment, troubleshoot issues, and perform preventative maintenance.
• Manage assets and document actions in tracking systems per guidelines.
• Support cross-functional IT teams and hospital staff, including physicians.
• Maintain clean work areas and adhere to policy and regulatory standards.

Skills

Desktop support

Troubleshooting

Asset management

Documentation

Communication

Education

Associate degree

Tools

Office 365

Job description

Banner Payson Medical Center in Payson, Arizona is seeking an IT Desktop Technician I to provide technical support for desktop computers, laptops, applications, and related technology. Responsibilities include installation, upgrades, troubleshooting, asset management, and preventative maintenance per guidelines.

The role interfaces with IT teams and hospital staff, documents actions in tracking systems, and adheres to policies and professional standards.