Healthcare IT Desktop Support Specialist
Arizona Community Physicians
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Benefits offered by this job
Job summary
Arizona Community Physicians is hiring an IS Client Services Analyst in Tucson, AZ. This role involves providing technical support to users across various ACP locations. Ideal candidates should have a background in IT support, strong troubleshooting skills, and experience in customer service.
The position requires an associate degree in a related field and a minimum of 2 years in a similar role, with potential travel between locations. Benefits include opportunities for professional development and a supportive team environment.
Qualifications
- Minimum of 2 years of experience supporting desktop users in a networked business environment.
- Experience using a helpdesk ticketing system preferred.
- Ability to travel between ACP locations in Tucson, Oro Valley, Green Valley.
Responsibilities
- Provides technical support to end users by phone, remote tools, email, and in person.
- Troubleshoots and resolves issues related to desktops, laptops, printers, and software.
- Documents support requests and maintains IT inventory.
Skills
Education
Tools
Job description
Arizona Community Physicians is hiring an IS Client Services Analyst in Tucson, AZ. This role involves providing technical support to users across various ACP locations. Ideal candidates should have a background in IT support, strong troubleshooting skills, and experience in customer service.
The position requires an associate degree in a related field and a minimum of 2 years in a similar role, with potential travel between locations. Benefits include opportunities for professional development and a supportive team environment.
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