IT Desktop Support Intern — In-Office, Flexible Hours

Fairwinds

Orlando, Northern (FL, KY)

Hybrid

USD 17,000 - 24,000

Part time

3 days ago

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Job summary

Fairwinds Credit Union in Orlando, FL seeks an IT Desktop Technician Intern to support the IT Services team. This 20-hour-per-week, in-office internship provides hands-on desktop and end-user support as you learn how enterprise IT teams operate.

Starting January 11, 2026, compensation is $15 per hour with flexible schedules to accommodate your school commitments. You'll gain experience with imaging devices, setup, troubleshooting, onboarding/offboarding, and documenting knowledge base articles.

Qualifications

Currently enrolled in a degree or certificate program related to IT, Computer Science, or Information Systems.
Basic understanding of Windows operating systems and common applications.
Interest in hardware, troubleshooting, and customer support.
Strong communication skills and a professional, service-oriented mindset.

Responsibilities

Provide basic desktop and end-user support under the guidance of experienced IT professionals.
Assist with setup, imaging, and deployment of laptops, desktops, and peripherals.
Troubleshoot common hardware, software, printer, and connectivity issues.
Support employee onboarding and offboarding by preparing and collecting equipment.
Assist with ticket documentation and tracking in an IT service management system.
Help maintain IT inventory and asset records.
Shadow IT team members to learn troubleshooting techniques and best practices.
Contribute to basic documentation and knowledge base updates.