IT Change Management Analyst - Remote

Remote Jobs; Jersey City (NJ); À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

NAVA Software solutions is seeking an IT Change Management Analyst to oversee change planning, approval, and execution within IT operations. The role is remote and part of a 12-month contract, with a weekend and evenings rotation to cover maintenance windows.

Responsibilities include evaluating change requests for software and infrastructure, documenting testing results, implementation and back-out plans, and ensuring service windows and SLAs are followed with proper escalation during production

Qualifications

• Evaluate IT change requests for software and infrastructure changes.
• Document testing results, implementation plans, and back-out plans.
• Ensure service windows, outages, and SLAs are adhered to.

Responsabilités

• IT Change Management ensures standardized methods and procedures during planning, approval, and implementation of IT changes to control risk and minimize service disruption.
• Evaluate change requests for IT software and infrastructure production changes and make recommendations (approve/deny/modify) based on policy, risk, readiness, and data completeness.
• Ensure scheduled service windows, outages, and SLAs adhered to; provide oversight during production change windows.

Description du poste

NAVA Software solutions is looking for an IT Change Management Analyst

Details:

IT Change Management Analyst

Location: Remote

Duration: 12 Months Contract

• This position includes a weekend and evenings rotation to manage changes during IT maintenance windows.
• This posting is NOT for an Organization Change Manager - it is Information Technology in nature

Responsibilities:

• IT Change Management ensures that standardized methods and procedures are used during the planning, approval, and implementation of IT changes, in order to control risk, minimize service disruption, and provide quality service to employees and customers.
• Evaluate change requests for IT software and infrastructure production changes and make
• recommendations (approve/deny/modify) based upon conformity to policy, assessed risk, readiness, and completion of change data
• Ensure complete and accurate documentation of change requests including testing results,
• implementation plans, and back-out plans
• Ensure scheduled service windows, outages, and service level agreements adhered to; provide oversight and escalation during production change windows