IT Change Lead & CAB Chair - Remote (1-Year)

Hollstadt & Associates; Minnesota; Remote; USD 60,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k + Matching

Longevity bonus

Job summary

Hollstadt & Associates is seeking a Change Coordinator to administer the enterprise IT Change Management process, ensuring production changes are reviewed, authorized, scheduled, communicated, and closed with minimal business disruption. The role leads day-to-day governance, chairs the weekly CAB, and validates processes in ServiceNow.

This remote, full-time position requires 3–5 years in IT service management, a 4-year degree, strong organization and stakeholder communication, and knowledge of

Qualifications

• 3-5 years of IT service management or change enablement experience.
• Experience with ITSM platforms, especially ServiceNow.
• Ability to lead CAB meetings and communicate requirements clearly.
• Knowledge of SOX controls is preferred.
• Strong organization and time-management across multiple teams.

Responsibilities

• Review, authorize, and schedule changes with required approvals and backout plans.
• Lead weekly CAB meetings and document decisions and follow-up actions.
• Apply Change Management controls and maintain auditable records.
• Communicate status and scheduling constraints to change requesters and stakeholders.
• Monitor change activity and drive process improvements.

Skills

IT service management

Change management

CAB leadership

ServiceNow

Stakeholder communication

SOX awareness

Education

4-year degree preferred

Tools

ServiceNow

Job description

Hollstadt & Associates is seeking a Change Coordinator to administer the enterprise IT Change Management process, ensuring production changes are reviewed, authorized, scheduled, communicated, and closed with minimal business disruption. The role leads day-to-day governance, chairs the weekly CAB, and validates processes in ServiceNow.

This remote, full-time position requires 3–5 years in IT service management, a 4-year degree, strong organization and stakeholder communication, and knowledge of