IT Associate - Finance IT, Security & End-User Support

Landing Point; New York (NY); On-site; USD 48,000 - 62,000; Full time

Job summary

Landing Point is seeking a highly motivated IT Associate to join its Information Technology team in New York City. The role focuses on end-user support, security, and infrastructure within a regulated financial services environment.

You will provision and manage accounts, support onboarding/offboarding, manage email security, and participate in low-code workflow initiatives while coordinating with local IT vendors. Some after-hours support may be required.

Qualifications

• 4-year degree preferred.
• 2-4 years IT experience, preferably in financial services or a regulated sector.
• Proficiency in network administration and security.
• Systems administration skills including Microsoft 365, Azure, Intune, and SharePoint.

Responsibilities

• Provision and manage end-user accounts (e.g., Microsoft, Zoom, Adobe).
• Provide in-person or remote end-user support, including workstation setup and troubleshooting.
• Assist with IT needs for employee onboarding and offboarding.
• Monitor email security gateway and manage email policies.
• Engage in low-code/no-code development and workflow management.
• Coordinate with local IT vendors to resolve issues and implement new solutions.
• Ensure systems security and respond to security situations.
• Respond to and remediate network issues.
• Work after hours/weekends to support users/projects in other time zones as needed.

Education

4-year degree from an accredited educational institution

Tools

Fortinet stack

Meraki

HP Aruba

Microsoft 365

Azure

Intune

SAML MFA

Job description

Landing Point is seeking a highly motivated IT Associate to join its Information Technology team in New York City. The role focuses on end-user support, security, and infrastructure within a regulated financial services environment.

You will provision and manage accounts, support onboarding/offboarding, manage email security, and participate in low-code workflow initiatives while coordinating with local IT vendors. Some after-hours support may be required.