IT Asset Management Analyst (ServiceNow & Snow)

Hancock Whitney; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hancock Whitney seeks an IT Asset Management professional to administer and optimize assets across hardware and software lifecycle. Responsibilities include governance, license compliance, and working with ServiceNow SAM Pro, HAM Pro, and Snow License Manager to support audits and cost optimization.

The role emphasizes collaboration with technology and business teams, plus delivering dashboards and reports to improve asset visibility and compliance.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school or equivalent combination of education and experience.
• Two years of related technology experience.

Responsibilities

• Assist in the implementation and support of distributed infrastructure solutions.
• Develop and maintain documentation for ongoing support and maintenance of distributed systems.
• Proactively monitor, optimize, and manage vulnerability for applications used across the organization.
• Support asset governance and lifecycle processes using ITAM tools.
• Produce dashboards, reports, and workflows within ITAM platforms to aid audits and compliance.

Skills

IT Asset Management

Software Asset Management

Data analysis

Auditing

Education

Associate's degree or equivalent

Tools

ServiceNow SAM Pro

HAM Pro

Snow License Manager

Microsoft Excel

Power BI

Job description

Hancock Whitney seeks an IT Asset Management professional to administer and optimize assets across hardware and software lifecycle. Responsibilities include governance, license compliance, and working with ServiceNow SAM Pro, HAM Pro, and Snow License Manager to support audits and cost optimization.

The role emphasizes collaboration with technology and business teams, plus delivering dashboards and reports to improve asset visibility and compliance.