IT Applications Support Specialist – Enterprise Systems

Kinsley Power Systems; Reno (NV); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading technology firm in Reno, Nevada, is seeking an IT Application Support Specialist. This role involves providing technical support, managing user access, and ensuring system performance. Candidates should have experience with enterprise applications, excellent communication skills, and a background in computer technology. This position offers opportunities to work closely with IT teams in a fast-paced casino environment, requiring a commitment to exceptional customer service and problem-solving.

Qualifications

• Experience with OS400 operating systems.
• Familiarity with the Casino and Hospitality industry.
• Strong ability to prioritize tasks in a high-pressure environment.

Responsibilities

• Provide technical assistance and support to system users.
• Create and maintain user access to various applications.
• Monitor software performance and assist in debugging.

Skills

Enterprise applications experience

Casino Management systems (Konami Synkros)

Knowledge of Windows Operating Systems

SQL Server and SQL Server Management Studio familiarity

Hands-on troubleshooting experience

Communication skills

Analytical and problem-solving abilities

Education

College degree in computer technology or equivalent work experience

Job description

A leading technology firm in Reno, Nevada, is seeking an IT Application Support Specialist. This role involves providing technical support, managing user access, and ensuring system performance. Candidates should have experience with enterprise applications, excellent communication skills, and a background in computer technology. This position offers opportunities to work closely with IT teams in a fast-paced casino environment, requiring a commitment to exceptional customer service and problem-solving.