Applications Specialist — Optimize & Train for Enterprise Apps

Hard Rock Hotel & Casino Sacramento; Sacramento (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading casino and hospitality venue in Sacramento seeks an Application Specialist to support, maintain, and optimize enterprise applications. The ideal candidate will act as a liaison between end-users and IT, providing training, documentation, and troubleshooting. A Bachelor's degree in Information Systems is desired, along with strong analytical and problem-solving skills. The role demands effective communication and the ability to work collaboratively in a fast-paced environment, ensuring applications meet user needs and improve efficiency.

Qualifications

• Bachelor's degree or equivalent training and experience.
• Must hold or obtain a TRIBAL GAMING LICENSE.
• Ability to prioritize tasks under pressure.

Responsibilities

• Provide functional and technical support for enterprise applications.
• Monitor application performance and troubleshoot issues.
• Assist in implementing and testing new applications.

Skills

Analytical skills

Problem-solving

Customer service orientation

Communication skills

Project management skills

Proficiency in Microsoft Office

Education

Bachelor’s degree in Information Systems

Tools

ServiceNow

Freshservice

Job description

A leading casino and hospitality venue in Sacramento seeks an Application Specialist to support, maintain, and optimize enterprise applications. The ideal candidate will act as a liaison between end-users and IT, providing training, documentation, and troubleshooting. A Bachelor's degree in Information Systems is desired, along with strong analytical and problem-solving skills. The role demands effective communication and the ability to work collaboratively in a fast-paced environment, ensuring applications meet user needs and improve efficiency.