Reno IT Field Support Technician

Gr8ttek; Reno (NV); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

$40 per call

$5 per diem

$Dell/Lenovo Certification Training

Job summary

A technology solutions company in Reno is seeking an IT Field Support Technician. The candidate will perform hardware troubleshooting and repair, respond to service calls, and provide customer service. Ideal applicants should have a technical certification, 1-2 years of experience, and be capable of lifting computer equipment up to 50 lbs. This full-time position offers $40 per call plus $5 per diem, along with training opportunities.

Qualifications

• 1-2 years of relevant experience required.
• Ability to drive to client locations.
• Able to lift/move computer equipment up to 50 lbs.
• Valid driver's license and reliable transportation.

Responsibilities

• Communicate clearly in written and verbal form.
• Accept and deliver service calls assigned.
• Complete administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Provide customer break-fix support for designated equipment.

Skills

Clear communication

Excellent customer service

Troubleshooting skills

Analytical decision making

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A technology solutions company in Reno is seeking an IT Field Support Technician. The candidate will perform hardware troubleshooting and repair, respond to service calls, and provide customer service. Ideal applicants should have a technical certification, 1-2 years of experience, and be capable of lifting computer equipment up to 50 lbs. This full-time position offers $40 per call plus $5 per diem, along with training opportunities.