Phone & Network Systems Engineer

Grand Sierra Resort; Reno (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

A premier hospitality venue in Reno is looking for an IT Support Engineer to provide maintenance and support for phone system operations. This role requires collaboration with network and security teams to troubleshoot issues and improve infrastructure. The ideal candidate will have strong technical skills, experience in telecommunications, and a commitment to guest satisfaction. Candidates should be adaptable, self-starters with strong communication skills, and able to work flexible hours if needed.

Qualifications

• A minimum of 2-4 years of experience in IT support, preferably in a Casino/Resort environment.
• Ability to manage phone systems and telecommunications fabrics.
• Experience running cables in various environments.

Responsibilities

• Support and maintain phone system operations.
• Implement strategic and technical solutions in IT.
• Provide first-level support to internal IT staff.

Skills

Phone system technologies

TCP/IP networking

Exceptional communication skills

Time management

Problem-solving

Education

College diploma or university degree in Computer Science / Electronics

Certifications in Networking, Security or Telecommunications (CTNS)

Job description

A premier hospitality venue in Reno is looking for an IT Support Engineer to provide maintenance and support for phone system operations. This role requires collaboration with network and security teams to troubleshoot issues and improve infrastructure. The ideal candidate will have strong technical skills, experience in telecommunications, and a commitment to guest satisfaction. Candidates should be adaptable, self-starters with strong communication skills, and able to work flexible hours if needed.