iSOC Security Coordinator — On-Site & Customer‑Focused

Interfacesystems; St. Louis (MO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Shift differential

Performance bonus

Hiring bonus

On-site in office

Training provided

Referral bonuses

Job summary

Interface Systems seeks a Level 1 iSOC Coordinator to monitor customer sites using advanced two-way audio/video systems and conduct regular virtual security checks. You will be the primary contact for inbound inquiries from customers, employees, and vendors, addressing security concerns and guiding incident responses.

Based in a 24/7 ISC environment, this on-site role offers training and a clear path through iSOC levels, with shift differentials, performance bonuses, and a $500 hiring bonus for

Qualifications

• High school diploma or GED required.
• Two years in customer service, call center, dispatch, or security preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Perform remote security checks and virtual tours of customer locations.
• Communicate with customers, employees, and vendors to resolve security inquiries.
• Maintain accurate records and documentation related to the security system.

Skills

Customer service

Communication

Active listening

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Interface Systems seeks a Level 1 iSOC Coordinator to monitor customer sites using advanced two-way audio/video systems and conduct regular virtual security checks. You will be the primary contact for inbound inquiries from customers, employees, and vendors, addressing security concerns and guiding incident responses.

Based in a 24/7 ISC environment, this on-site role offers training and a clear path through iSOC levels, with shift differentials, performance bonuses, and a $500 hiring bonus for