iSOC Level 1 Coordinator: Early-Morning Security Dispatcher

Interface Systems; Ascalon (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Performance Monthly Bonus

New Hire Bonus ($500)

On-site in St. Louis

Training provided

Referral bonuses

Job summary

Interface Systems is seeking an on-site iSOC Coordinator to perform remote security checks and virtual tours, coordinating with customers and vendors. You will answer inbound inquiries, guide security responses, and document activities in the system of record.

This role starts with hands-on training and offers growth through Level 1 to 3 responsibilities. The position emphasizes strong communication, calm handling of urgent situations, and a pathway to advanced security operations within a

Qualifications

• High school diploma or GED required.
• Experience in customer service or call centers preferred.
• Familiarity with security concepts is a plus.

Responsibilities

• Perform remote security checks and virtual tours of customer locations.
• Answer inbound calls to resolve security and system questions.
• Maintain accurate records in the system of record.

Skills

Customer service

Call center

Security awareness

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Video surveillance software

Job description

Interface Systems is seeking an on-site iSOC Coordinator to perform remote security checks and virtual tours, coordinating with customers and vendors. You will answer inbound inquiries, guide security responses, and document activities in the system of record.

This role starts with hands-on training and offers growth through Level 1 to 3 responsibilities. The position emphasizes strong communication, calm handling of urgent situations, and a pathway to advanced security operations within a