iSOC Security Dispatcher (Level 1) – 6am–11am On-site

Interface Systems, LLC; St. Louis (MO); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Shift differential

Monthly performance bonus

New hire bonus

On-site office location

Training provided

Job summary

Interface Systems, LLC is seeking a Level 1 iSOC Coordinator to monitor security and life safety across customer sites. You will conduct remote checks, guide virtual tours, and respond to security inquiries from customers, employees, and vendors.

Training is provided, with a starting pay rate of $20.00 per hour and a comprehensive shift differential structure. Work is on-site in our Missouri office, with additional bonuses for performance and a sign-on incentive.

Qualifications

• High school diploma or GED equivalent.
• Two years of experience in customer service, call center, dispatch, or security roles is preferred.
• Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care.
• Strong active listening skills to understand customer needs and provide timely, accurate responses to requests.

Responsibilities

• Perform remote security checks/virtual tours of customer locations, observing areas for vulnerabilities.
• Conduct virtual security escorts during openings, closings, or upon request.
• Communicate with customer locations using two-way audio/video surveillance technology.
• Answer inbound calls to assist with security and system-related inquiries from customers, employees, and vendors.

Skills

Customer service

Call center

Dispatch

Security experience

Excellent communication

Education

High school diploma

GED equivalent

Tools

Microsoft Office

Job description

Interface Systems, LLC is seeking a Level 1 iSOC Coordinator to monitor security and life safety across customer sites. You will conduct remote checks, guide virtual tours, and respond to security inquiries from customers, employees, and vendors.

Training is provided, with a starting pay rate of $20.00 per hour and a comprehensive shift differential structure. Work is on-site in our Missouri office, with additional bonuses for performance and a sign-on incentive.