iSOC Coordinator (3:30am–12pm) Security Dispatcher

Interface Systems, LLC; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits from Day 1

Paid vacation time

Paid sick time

Referral bonuses

Hiring bonus

Job summary

Interface Systems in St. Louis, MO is seeking a Level 3 iSOC Coordinator to manage real-time security events, alarms, and live audio interactions with monitored sites. This role requires quick, authoritative decision-making and precise communications.

The position features a 3:30am–12pm shift, on-site work, full benefits from Day 1, and comprehensive training. Strong emphasis on alarm verification, video monitoring, and coordination with emergency services.

Qualifications

• High school diploma or GED equivalent.
• Two years of experience in customer service, dispatch, or security roles preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Perform remote security checks and virtual tours of customer locations.
• Communicate with customers via two-way audio/video systems.
• Monitor alarms and verify incidents; dispatch emergency services when needed.
• Generate detailed incident reports and maintain records.

Skills

Customer service

Dispatch

Security

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Interface Systems in St. Louis, MO is seeking a Level 3 iSOC Coordinator to manage real-time security events, alarms, and live audio interactions with monitored sites. This role requires quick, authoritative decision-making and precise communications.

The position features a 3:30am–12pm shift, on-site work, full benefits from Day 1, and comprehensive training. Strong emphasis on alarm verification, video monitoring, and coordination with emergency services.