IS Specialist, Intermediate — CRM & Analytics

Georgia State University; Atlanta (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Tuition assistance

Retirement plan

Job summary

Georgia State University’s Provost & VP Academic Affairs seeks an Information Systems Specialist, Intermediate, to join the Graduate Admissions Office and APGP. The role focuses on maintaining and optimizing admissions CRM technology, developing reports, and ensuring smooth data exchanges across Banner, Slate, and prospect lists.

Under guidance from the Director of Graduate Admissions, you will create training materials for Slate, configure workflows, and build queries to evaluate admissions,

Qualifications

• Bachelor's degree and two years of related experience.
• Demonstrated knowledge of CRM systems and Argos is preferred.

Responsibilities

• Monitor data exchange between the CRM (Banner and prospect list) and resolve errors.
• Build CRM import templates and export queries.
• Manage the contact consolidation/merge process.
• Create and maintain reports/queries to assess performance; SQL may be required.
• Maintain/configure the CRM to improve workflow and user experience.
• Create training materials for Slate and assist with training sessions.
• Perform routine to complex data analyses and reporting with SQL/PL SQL.
• Develop reports for admissions, retention, and program quality.

Skills

CRM systems

Argos

Analytical skills

Education

Bachelor's degree

Tools

Slate

Banner

SQL

PL/SQL

Job description

Georgia State University’s Provost & VP Academic Affairs seeks an Information Systems Specialist, Intermediate, to join the Graduate Admissions Office and APGP. The role focuses on maintaining and optimizing admissions CRM technology, developing reports, and ensuring smooth data exchanges across Banner, Slate, and prospect lists.

Under guidance from the Director of Graduate Admissions, you will create training materials for Slate, configure workflows, and build queries to evaluate admissions,