Irvine DeskTop Support Technician - Windows & Help Desk

Talentify; Irvine (CA); On-site; USD 36,000 - 60,000; Full time

Job summary

Talentify in Irvine, CA is seeking a PC Technician to image, load, configure and update software on desktops and laptops. Responsibilities include asset tracking, assisting with device cleanup, troubleshooting issues, and documenting steps in the Help Desk system.

The role requires strong English communication, excellent customer service, and the ability to lift up to 35 pounds. On-site work with several sites in the area.

Qualifications

• Experience with desktop and laptop imaging and software configuration.
• Strong customer service and professional communication.
• Proficient English communication, both written and verbal.
• Ability to lift up to 35 pounds and move between sites.

Responsibilities

• Image, load, configure, and update software on desktop/laptop and other devices.
• Assist with device cleanup including asset tracking and recycling
• Troubleshoot any problems or issues that arise with desktops/laptops.
• Document any troubleshooting and corrective actions taken to resolve Windows desktop/laptop issues in the Help Desk system.
• Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required.

Skills

Customer service

English communication

Desktop/Laptop hardware

Troubleshooting

Asset tracking

Job description

Talentify in Irvine, CA is seeking a PC Technician to image, load, configure and update software on desktops and laptops. Responsibilities include asset tracking, assisting with device cleanup, troubleshooting issues, and documenting steps in the Help Desk system.

The role requires strong English communication, excellent customer service, and the ability to lift up to 35 pounds. On-site work with several sites in the area.