PC Technician: IT Support & Asset Management (Irvine)

Pomeroy; Irvine (CA); On-site; USD 48,000 - 51,000; Full time

Job summary

Pomeroy in Irvine, CA is seeking a PC Technician for a 2-3 month project. You will image, load, configure, and update software on desktops and laptops, assist with device cleanup and asset tracking, and troubleshoot issues in the Windows environment. Documentation of actions in the Help Desk system is required.

The role demands excellent customer service, strong written and verbal English communication, and the ability to move between work sites, including stairs and long walks.

Qualifications

• Excellent understanding of technology and the client role within IT infrastructure.
• Strong customer service skills with urgency and empathy.
• Exceptional written and verbal communication skills in English.
• Ability to walk/stand/move between sites; physical requirements apply.

Responsibilities

• Image, load, configure, and update software on desktops/laptops and other devices.
• Assist with device cleanup including asset tracking and recycling.
• Troubleshoot desktop/laptop issues and document actions in Help Desk.
• Load/reload and update antivirus software on desktops/laptops as required.

Skills

Tech aptitude

Customer service

English communication

Written/verbal communication

Job description

Pomeroy in Irvine, CA is seeking a PC Technician for a 2-3 month project. You will image, load, configure, and update software on desktops and laptops, assist with device cleanup and asset tracking, and troubleshoot issues in the Windows environment. Documentation of actions in the Help Desk system is required.

The role demands excellent customer service, strong written and verbal English communication, and the ability to move between work sites, including stairs and long walks.