End-User IT Desk Support Pro

Pomeroy Technologies LLC.; Irvine (CA); Hybrid; USD 25,000 - 39,000; Part time

Job summary

Pomeroy Technologies LLC. in Irvine, CA is seeking a PC Technician to support desktop and laptop devices, imaging and software configuration, and antivirus updates.

The role emphasizes clear communication with users and proper documentation of issues and fixes, with a focus on asset tracking and end-user support. The position is temporary and requires physical mobility, including lifting up to 35 pounds, and the ability to move between work sites as needed.

Qualifications

• Experience troubleshooting Windows desktops and laptops.
• Ability to image, configure, and update software on devices.
• Strong communication and empathy for users.

Responsibilities

• Image, load, configure, and update software on desktop/laptop and other devices.
• Assist with device cleanup including asset tracking and recycling.
• Troubleshoot any problems or issues that arise with desktops/laptops.
• Document any troubleshooting and corrective actions taken to resolve Windows desktop/laptop issues in the Help Desk system.
• Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required.

Skills

Technical understanding

Customer service

English proficiency

Mobility/physical stamina

Problem solving

Job description

Pomeroy Technologies LLC. in Irvine, CA is seeking a PC Technician to support desktop and laptop devices, imaging and software configuration, and antivirus updates.

The role emphasizes clear communication with users and proper documentation of issues and fixes, with a focus on asset tracking and end-user support. The position is temporary and requires physical mobility, including lifting up to 35 pounds, and the ability to move between work sites as needed.