IPTV NOC Operations Center Specialist (24/7)

3Mkllc-Softwaresolutions; Irving (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading software service provider is seeking several NOC Support Specialists to join their team in Irving, TX. In this role, you will be responsible for monitoring and troubleshooting video delivery systems, working in a 24x7 operational environment. Candidates should have a bachelor's degree or equivalent experience and strong troubleshooting skills in cable Headends and IPTV environments. This long-term contract position offers the opportunity to work independently and lead medium projects.

Qualifications

• Experience in monitoring, analyzing, troubleshooting video delivery systems.
• Knowledge and operational use of video/network monitoring systems.
• Ability to work in a shifted 24x7 operations environment.

Responsibilities

• Monitor and analyze video delivery systems.
• Implement corrective actions based on troubleshooting.
• Work independently on medium projects and provide resolutions.

Skills

Monitoring video delivery systems

Troubleshooting and implementing corrective actions

Working in cable Headends and IPTV environments

Using command-line based applications

Strong organizational and interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow

Video monitoring tools

Job description

A leading software service provider is seeking several NOC Support Specialists to join their team in Irving, TX. In this role, you will be responsible for monitoring and troubleshooting video delivery systems, working in a 24x7 operational environment. Candidates should have a bachelor's degree or equivalent experience and strong troubleshooting skills in cable Headends and IPTV environments. This long-term contract position offers the opportunity to work independently and lead medium projects.