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Job summary
A leading software services provider seeks several Ops Center Specialists to join their team in San Diego, CA. The successful candidates will monitor and troubleshoot end-to-end video delivery systems in a 24x7 operational environment. Applicants should have experience in video network operations and strong skills in analyzing customer requirements. A bachelor's degree or equivalent experience is preferred. This role offers an opportunity to work on dynamic projects within a collaborative environment.
Qualifications
Experience in monitoring and managing video delivery systems.
Ability to work independently with medium project coordination.
Experience in cable Headends, IPTV, OTT environments.
Responsibilities
Monitor and analyze video delivery systems.
Implement corrective actions based on troubleshooting.
Manage knowledge articles and database.
Skills
Monitoring video delivery systems
Troubleshooting and implementing corrective actions
Strong organizational and interpersonal skills
Command-line based applications (UNIX/Linux)
Education
Bachelor's degree or equivalent experience
Tools
ServiceNow
Video/network monitoring systems
Job description
A leading software services provider seeks several Ops Center Specialists to join their team in San Diego, CA. The successful candidates will monitor and troubleshoot end-to-end video delivery systems in a 24x7 operational environment. Applicants should have experience in video network operations and strong skills in analyzing customer requirements. A bachelor's degree or equivalent experience is preferred. This role offers an opportunity to work on dynamic projects within a collaborative environment.