IOP Transition Specialist - Onboarding & Training

Quest Diagnostics; Hartford (CT); Hybrid; USD 36,396 - 40,225; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) with company match

Paid time off including holidays and vacations

Education assistance

Employee stock purchase plan

Job summary

Quest Diagnostics is hiring an IOP Transition Representative in Hartford, CT. This role involves onboarding new IOP clients and ensuring that both clients and phlebotomists are well trained on processes. Candidates must have at least 5 years of phlebotomy experience, including pediatric and geriatric skills. The position requires travel and offers a comprehensive benefits package including health, dental, vision, and a 401(k). Must be flexible with work hours, including weekends and holidays.

Qualifications

• 5 years of phlebotomy experience required, including pediatric and geriatric venipuncture.
• Minimum 2 years as a phlebotomist in Patient Service Center environment.
• Must have reliable transportation and a valid driver license.

Responsibilities

• Provides effective on‑boarding services for new IOP clients.
• Ensures clients and phlebotomists are well trained.
• Responsible for training, coaching, and providing feedback.

Skills

Excellent phlebotomy skills

Strong communication skills

Strong organizational skills

Ability to work independently

Strong interpersonal skills

Excellent keyboard/data entry skills

Education

High School Diploma or Equivalent

Tools

Keyboard/data entry application

Job description

Quest Diagnostics is hiring an IOP Transition Representative in Hartford, CT. This role involves onboarding new IOP clients and ensuring that both clients and phlebotomists are well trained on processes. Candidates must have at least 5 years of phlebotomy experience, including pediatric and geriatric skills. The position requires travel and offers a comprehensive benefits package including health, dental, vision, and a 401(k). Must be flexible with work hours, including weekends and holidays.