Ion Chromatography Field Service Specialist - Southeast

Metrohm USA; Orlando (FL); Vor Ort; USD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Life & disability insurance

401(k) match

Tuition reimbursement

Paid time off

Growth culture

Zusammenfassung

Metrohm USA, the North American division of Metrohm AG, is seeking a Field Service Specialist with ion chromatography expertise to service Florida and portions of southern Georgia, Alabama, and South Carolina. The ideal candidate will be based in the Tampa Bay area and handle on-site and remote support to keep IC instruments performing at peak levels.

You will install, calibrate, repair, and maintain benchtop IC systems, travel across the multi-state territory, and collaborate with Sales and

Qualifikationen

• BS/BA in Chemistry or related scientific discipline.
• 2–4 years of hands-on experience repairing ion chromatography or related laboratory instrumentation.
• Excellent troubleshooting and communication skills.
• Strong time management and the ability to work independently.
• Willingness to travel extensively throughout the territory and occasionally outside the region.

Aufgaben

• Perform installations, repairs, calibrations, certifications, preventive maintenance, and refresher trainings for benchtop IC systems.
• Support customers both on-site and remotely (via phone, email, Teams).
• Partner with Process Analytics teams to support IC instruments in advanced process systems.
• Manage a dynamic schedule across a multi-state territory.
• Build strong customer relationships through expert service and communication.
• Collaborate with Sales, Customer Support, and Product teams to deliver a seamless customer experience.

Kenntnisse

Troubleshooting

Communication

Time management

Independent work

Willingness to travel

Ausbildung

BS/BA in Chemistry or related

Jobbeschreibung

Metrohm USA, the North American division of Metrohm AG, is seeking a Field Service Specialist with ion chromatography expertise to service Florida and portions of southern Georgia, Alabama, and South Carolina. The ideal candidate will be based in the Tampa Bay area and handle on-site and remote support to keep IC instruments performing at peak levels.

You will install, calibrate, repair, and maintain benchtop IC systems, travel across the multi-state territory, and collaborate with Sales and