Inventory & Operations Coordinator — Branch Efficiency

Penske Truck Leasing Canada Inc.; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

The Penske Maintenance Coordinator position focuses on managing inventory and administrative processes to support maintenance efficiency, customer satisfaction, and profitability for the branch(es) served. This role emphasizes accurate parts management, timely ordering, and collaboration across departments.

Ideal candidates will have strong communication, customer service experience, and proficiency with MS Office; 2+ years in service/parts operations is preferred, with willingness to travel and

Qualifications

• High school diploma or equivalent required, degree preferred.
• Interpersonal and relationship building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2 years+ experience in customer service and operations experience required.
• 2 years working in service and parts department preferred.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Responsibilities

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis.
• Receive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed.
• Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.
• Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.
• Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available
• Vendor support and accountability & ensuring payments are being processed correctly
• Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
• Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.

Skills

Interpersonal skills

Communication skills

Customer service

Collaboration

Advanced computer skills

Education

High school diploma or equivalent

Tools

ServiceNet

AS400

Job description

The Penske Maintenance Coordinator position focuses on managing inventory and administrative processes to support maintenance efficiency, customer satisfaction, and profitability for the branch(es) served. This role emphasizes accurate parts management, timely ordering, and collaboration across departments.

Ideal candidates will have strong communication, customer service experience, and proficiency with MS Office; 2+ years in service/parts operations is preferred, with willingness to travel and