Internet Support Specialist

Consolidatedtelcom; United States; Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition assistance

Zusammenfassung

A telecommunications provider is looking for an Internet Technician to provide technical support and service to customers on Internet-related issues. The role requires strong customer service skills and experience. Responsibilities include assisting customers, collaborating with departments, and training users on Internet services. Candidates must have relevant experience and a commitment to customer relations. Benefits include medical, dental, tuition assistance, and a 401K plan.

Qualifikationen

• Two to three years of customer service experience required.
• Knowledgeable in Internet service and products, as well as basic computer setup and usage.
• Must have strong customer service skills.

Aufgaben

• Provide in-house Internet technical support for walk-in, call-in and online customers.
• Work with other departments on Internet billing and service issues.
• Provide Internet usage training to customers.

Kenntnisse

Customer service skills

Ability to work independently

Team player

Knowledgeable in Internet services

Ausbildung

Two to three years customer service experience

Jobbeschreibung

A telecommunications provider is looking for an Internet Technician to provide technical support and service to customers on Internet-related issues. The role requires strong customer service skills and experience. Responsibilities include assisting customers, collaborating with departments, and training users on Internet services. Candidates must have relevant experience and a commitment to customer relations. Benefits include medical, dental, tuition assistance, and a 401K plan.