Internet Sales Representative

Hyundai of Las Vegas; Las Vegas (NV); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Hyundai of Las Vegas is seeking an Internet Sales Representative to handle high-volume inquiries and convert leads into appointments. The role requires responding quickly to calls, chats, and emails, and driving quotes and conversions with a customer-first approach.

The position offers industry-leading commission-based pay, full benefits, and a flexible schedule that includes evenings, weekends, and holidays to support dealership operations and customer demand.

Qualifications

• Strong attention to detail.
• Sense of urgency and responsiveness.
• Excellent communication skills with customers.
• Ability to perform basic math calculations.
• Proficiency with basic computer systems and software.

Responsibilities

• Answer all incoming calls and chats within 10 seconds.
• Respond to emails with a phone call within 5 minutes, then follow up with price quotes within 10 minutes.
• Convert every sales opportunity to a confirmed appointment or route to a Sales Consultant.
• Speak with at least 75% of all assigned leads.
• Set confirmed appointments with at least 60% of the leads contacted.
• Maintain a 60% show rate for appointments.
• Record every customer interaction in LSMS.
• Complete 100% of daily scheduled contact tasks.
• Perform other duties as assigned.

Skills

Attention to detail

Sense of urgency

Communication

Mathematics

Basic computer skills

Education

High school diploma or equivalent

Job description

Dealership:L0444 Hyundai of Las VegasHyundai of Las VegasHiring: Internet Sales RepresentativePay: Industry leading commission based pay planSchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.What You'll DoAnswer all incoming calls and chat/call requests within 10 seconds.Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes (measured from time from ISC's auto-response).Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.Speak with at least 75% of all assigned leads.Set confirmed appointments with at least 60% of the leads you make contact with.Maintain a 60% show rate with those appointments.Record every contact you have with customers, regardless of source or type, in the LSMS.Complete 100% of your daily scheduled contact tasks.Other duties as assigned.What You'll BringStrong attention to detailSense of urgencyExcellent communicationMathematics – ability to solve basic math calculationsBasic Computer skillsTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.