Internet Sales Representative

L0444 Hyundai of Las Vegas; Las Vegas (NV); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is hiring an Internet Sales Representative in Las Vegas to drive automotive sales through rapid lead response and proactive customer engagement. You will manage calls, chats, and emails, converting inquiries into appointments and ensuring a high show rate.

We offer a comprehensive benefits package and opportunities for growth within a large network of stores as part of Lithia & Driveway. Previous automotive experience is a plus, but not required.

Qualifications

• High School diploma or equivalent; 18 years or older required.
• Drug-free workplace and equal employment opportunity statements.
• Reasonable accommodations may be made to enable individuals to perform essential functions.

Responsibilities

• Answer all incoming calls and chat/call requests within 10 seconds.
• Respond to incoming emails with a phone call within 5 minutes, followed by price quotes within 10 minutes.
• Convert every sales opportunity to an appointment or to a Sales Consultant.
• Speak with at least 75% of all assigned leads.
• Set confirmed appointments with at least 60% of leads contacted.
• Maintain a 60% show rate for appointments.
• Record every customer contact in the LSMS system.
• Complete 100% of daily scheduled contact tasks.
• Other duties as assigned.

Skills

Attention to detail

Sense of urgency

Excellent communication

Math skills

Basic computer skills

Education

High School diploma or equivalent

Tools

LSMS

Job description

Dealership

Dealership: L0444 Hyundai of Las Vegas Hyundai of Las Vegas

Hiring

Hiring: Internet Sales Representative

Pay

Pay: Industry leading commission based pay plan

Schedule

Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

What You’ll Do

• Answer all incoming calls and chat/call requests within 10 seconds.
• Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes (measured from time from ISC's auto-response).
• Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.
• Speak with at least 75% of all assigned leads.
• Set confirmed appointments with at least 60% of the leads you make contact with.
• Maintain a 60% show rate with those appointments.
• Record every contact you have with customers, regardless of source or type, in the LSMS.
• Complete 100% of your daily scheduled contact tasks.
• Other duties as assigned.

What You’ll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Mathematics – ability to solve basic math calculations
• Basic Computer skills

Total Rewards

Total Rewards We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

About Us At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!