Internet Sales Manager

Lithia & Driveway; Reno (NV); On-site; USD 7,000 - 15,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Lithia Reno Subaru in Reno, NV is seeking an Internet Sales Manager to lead the Internet Sales team and drive online sales performance. The role requires managing consultants, meeting revenue targets, and delivering a seamless customer experience.

You will respond to inquiries quickly, schedule appointments, and maintain accurate records in LSMS. A strong background in automotive sales, CRM usage, and math skills are essential.

Qualifications

• 3+ years automotive sales experience.
• 2+ years CRM experience.
• 3+ years sales experience.
• Mathematics – ability to solve basic math calculations.
• Basic computer skills.
• Valid driver’s license and good driving record.

Responsibilities

• Manage Internet Sales Consultants and ensure department is meeting guidelines.
• Answer all incoming calls and chat/call requests within 10 seconds.
• Respond to incoming emails with a price quote within 10 minutes.
• Convert every sales opportunity to a confirmed appointment.
• Maintain a 60% show rate with appointments.
• Record every customer interaction in LSMS daily.
• Complete 100% of daily scheduled contact tasks.

Skills

Automotive sales experience

CRM experience

Sales experience

Education

High School diploma or equivalent

Tools

CRM software

Job description

Dealership:L0038 Lithia Reno SubaruLithia Subaru of RenoHiring: Internet Sales ManagerPay: $7,000-$15,000 MonthlySchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.What You'll DoManage Internet Sales Consultants and ensure department is meeting established guidelines.Answer all incoming calls and chat/call requests within 10 seconds.Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes (measured from time from ISC's auto-response).Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.Speak with at least 75% of all assigned leads.Set confirmed appointments with at least 60% of the leads you make contact with.Maintain a 60% show rate with those appointments.Record every contact you have with customers, regardless of source or type, in the LSMS.Complete 100% of your daily scheduled contact tasks.Other duties as assigned.What You'll BringAutomotive Sales Experience, 3+ yearsCRM Experience, 2+ yearsSales Experience, 3+ yearsMathematics – ability to solve basic math calculationsBasic Computer skillsAcceptable driving record and a valid driver's license in your state of residence.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.