Internet Sales Manager

L0038 Lithia Reno Subaru; Reno (NV); On-site; USD 78,000 - 167,000; Full time

Benefits offered by this job

Competitive pay

Health plans

Paid holidays

Disability insurance

Life insurance

401(k) plan

Stock purchase

Learning center

Vehicle discounts

Wellness program

Job summary

Lithia Reno Subaru is seeking an Internet Sales Manager to lead the Internet Sales team and drive online sales opportunities in Reno. You will manage consultants, respond to inquiries quickly, and convert leads into appointments or referrals with a strong emphasis on speed and follow-up.

The role demands 3+ years of CRM and sales experience, plus automotive know-how. A valid driver’s license and high school diploma are required; the position offers competitive pay and comprehensive benefits in a

Qualifications

• Automotive sales experience required.
• CRM experience of 3+ years.
• 2+ years sales experience expected.
• 3+ years mathematics ability for basic calculations.
• Basic computer skills required.
• Valid driver's license and acceptable driving record.
• High school diploma or equivalent; 18+ years old.

Responsibilities

• Manage Internet Sales Consultants and ensure department meets guidelines.
• Answer all calls and chat requests within 10 seconds.
• Respond to emails with rapid phone follow-ups and price quotes within 10 minutes.
• Convert sales opportunities to confirmed appointments or referrals.
• Speak with at least 75% of all assigned leads.
• Set 60% show rate for appointments and maintain it.

Skills

Automotive sales experience

CRM experience

Sales experience

Math skills

Basic computer skills

Driver's license

High school diploma

Job description

Dealership: L0038 Lithia Reno Subaru Lithia Subaru of Reno Hiring: Internet Sales Manager Pay: $7,000-$15,000 Monthly Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

What You'll Do

• Manage Internet Sales Consultants and ensure department is meeting established guidelines.
• Answer all incoming calls and chat/call requests within 10 seconds.
• Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes (measured from time from ISC's auto-response).
• Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.
• Speak with at least 75% of all assigned leads.
• Set confirmed appointments with at least 60% of the leads you make contact with.
• Maintain a 60% show rate with those appointments.
• Record every contact you have with customers, regardless of source or type, in the LSMS.
• Complete 100% of your daily scheduled contact tasks.
• Other duties as assigned.

What You'll Bring

• Automotive Sales Experience
• 3+ years CRM Experience
• 2+ years Sales Experience
• 3+ years Mathematics – ability to solve basic math calculations
• Basic Computer skills
• Acceptable driving record and a valid driver's license in your state of residence
• High School graduate or equivalent, 18 years or older required.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!