Internet Sales & Customer Care Specialist

Sunset Hills Subaru; St. Louis (MO); Sur place; USD 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Health Insurance

PTO & Sick Leave

401(K)

Résumé du poste

Sunset Hills Subaru is seeking a friendly, people-oriented BDC Customer Care Specialist to be the first contact for customers, handling incoming requests by phone or online, and scheduling showroom appointments. You will coordinate with the BDC team to capture leads and create accurate notes in the CRM.

Ideal candidates demonstrate strong writing, critical thinking, and teamwork, with a driving record on file.

Qualifications

• Strong writing skills to write quality business correspondence.
• Critical thinking to enhance customer experience.
• Team player who supports others as needed.
• Ability to interpret and follow written or verbal instructions.
• Clean driving record and valid driver’s license.

Responsabilités

• Promote and deliver a top-notch customer experience.
• Interact with customers to identify needs for sales opportunities.
• Collaborate with BDC team to track sales leads and notes in CRM.
• Complete phone calls as assigned by the BDC Manager.
• Cross-train for internet lead and phone sales prospecting roles.
• Stay informed about product features and benefits for customers.
• Attend product and sales training and staff meetings.

Connaissances

Writing skills

Critical thinking

Team player

Follow instructions

Driving license

Description du poste

Sunset Hills Subaru is seeking a friendly, people-oriented BDC Customer Care Specialist to be the first contact for customers, handling incoming requests by phone or online, and scheduling showroom appointments. You will coordinate with the BDC team to capture leads and create accurate notes in the CRM.

Ideal candidates demonstrate strong writing, critical thinking, and teamwork, with a driving record on file.