BDC Appointment Setting

Sunset Hills Subaru; Sunset Hills (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Performance bonuses

Competitive pay

Job summary

Sunset Hills Subaru is seeking an Appointment Setter to join our on-site team. You will manage inbound and outbound calls to schedule appointments, deliver friendly and professional service, and support customers through the scheduling process.

The role emphasizes accurate data entry, timely follow-ups, and effective problem resolution in a fast-paced dealership environment. Competitive pay plus performance bonuses are offered to motivated individuals.

Qualifications

• Excellent phone communication skills.
• Professional demeanor and teamwork.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Handle inbound and outbound calls to book appointments.
• Provide outstanding customer service.
• Maintain accurate customer data per policy.
• Follow up with customers to confirm and reschedule appointments.
• Triage issues and escalate when needed.

Skills

Excellent Phone Skills

Professional Attitude

Multitasking Prowess

Job description

Join Our Team as an Appointment Setter at Sunset Hills Subaru!

Are you ready to embark on a rewarding journey with Sunset Hills Subaru? We are on the lookout for a dynamic and enthusiastic Appointment Setter to join our team and play a crucial role in delivering exceptional customer service. This is an incredible opportunity for individuals with excellent phone skills, a professional attitude, and a knack for multitasking in a fast-paced environment.

Why Sunset Hills Subaru?

At Sunset Hills Subaru, we take pride in our commitment to providing unparalleled customer service and fostering a positive work environment. As an Appointment Setter, you'll be an integral part of our team, contributing to the success and growth of our dealership. With above-industry-average pay and performance bonuses, we value and appreciate the hard work and dedication of our team members.

What We're Looking For

• Excellent Phone Skills: Your ability to communicate effectively is key to success in this role.
• Professional Attitude: Bring your best self to work every day and contribute to our positive and professional workplace culture.
• Multitasking Prowess: Navigate a fast-paced environment with ease, handling various tasks seamlessly.

Preferred Qualifications

While not mandatory, experience in a call center or as a receptionist is a plus. If you've honed your skills in these roles, we encourage you to apply and bring your expertise to our team.

Responsibilities

As an Appointment Setter, your responsibilities will include:

• Handling Inbound and Outbound Calls: Engage with customers, address inquiries, and assist in setting appointments.
• Providing Excellent Customer Service: Uphold our commitment to outstanding customer experiences.
• Data Management: Maintain customer data in accordance with company policies, ensuring accuracy and confidentiality.
• Follow-up: Check in with customers to ensure their satisfaction, demonstrating our dedication to their needs.
• Issue Resolution: Troubleshoot customer concerns and elevate as needed to guarantee prompt and effective solutions.