Internet Sales BDC Dynamo - Fast-Paced Appointment Setter

Cmacars; Richmond (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Carter Myers Automotive (CMA) is seeking a motivated BDC Representative to join our Richmond-area team. You will engage internet customers, build rapport, and set quality showroom appointments at CMA's Colonial Honda as part of our dynamic BDC department.

This fast-paced role rewards high energy, coachability, and strong communication across multiple channels, including video. A valid driver's license is required, and prior customer-facing experience is preferred.

Qualifications

• At least one year of experience in a customer-facing role.
• Excellent communication and interpersonal skills.
• Willingness to learn and grow professionally.
• Basic computer literacy.
• Must have a valid driver’s license.

Responsibilities

• Respond to internet leads quickly and professionally.
• Communicate with customers via phone, text, email, and video.
• Build rapport and create meaningful conversations.
• Set and confirm showroom appointments.
• Follow up consistently with active and past customers.
• Work closely with sales managers and the sales team.
• Track daily performance metrics and activity.

Skills

Customer-facing

Communication skills

Driver's license

Willingness to learn

Job description

Carter Myers Automotive (CMA) is seeking a motivated BDC Representative to join our Richmond-area team. You will engage internet customers, build rapport, and set quality showroom appointments at CMA's Colonial Honda as part of our dynamic BDC department.

This fast-paced role rewards high energy, coachability, and strong communication across multiple channels, including video. A valid driver's license is required, and prior customer-facing experience is preferred.