Automotive BDC Agent - Lead & Appointment Dynamo

Findlay Acura; Henderson (NV); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Generous bonus programs

Paid Vacations

Medical, Dental, and Vision insurance

401K

Job summary

A premier automotive dealership is offering an exciting opportunity for an entry-level Sales BDC Agent. The ideal candidate will manage customer leads through effective communication, set up sales appointments, and maintain detailed records. Required qualifications include strong customer service skills and familiarity with CRM software. This full-time role offers a supportive environment with opportunities for advancement and a comprehensive benefits package, including medical and 401K options.

Qualifications

• Previous experience in a BDC role, preferably in the automotive industry.
• Proficient in using data mining software to gather and analyze customer data.
• Strong understanding of customer service techniques.

Responsibilities

• Handle all incoming internet leads and phone leads.
• Contact customers to set up appointments for services.
• Keep records of customer interactions and transactions.

Skills

Customer service techniques

Communication skills

Multitasking

Sales goals focus

Education

High school diploma or equivalent

Degree in marketing or business

Tools

CDK Eleads CRM

Data mining software

Job description

A premier automotive dealership is offering an exciting opportunity for an entry-level Sales BDC Agent. The ideal candidate will manage customer leads through effective communication, set up sales appointments, and maintain detailed records. Required qualifications include strong customer service skills and familiarity with CRM software. This full-time role offers a supportive environment with opportunities for advancement and a comprehensive benefits package, including medical and 401K options.