Internal Medicine Scheduler: Patient Access & Appointments

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

The Christ Hospital Health Network is seeking a front office receptionist for daily patient and physician scheduling using Practice Management and EMR systems. You will manage appointment confirmations, registrations, and inquiries, ensuring efficient patient flow and compliant documentation.

The role requires strong communication and confidentiality in a busy medical office environment. Responsibilities include greeting patients, collecting co-pays, maintaining front desk cleanliness, and

Qualifications

• High School Diploma or equivalent required.
• 1–3 years in customer service; medical office scheduling preferred.
• Proficient in Outlook, Word, Excel; ability to multi-task and maintain confidentiality.

Responsibilities

• Answer calls and direct to staff.
• Manage physician and patient scheduling.
• Register patients and collect insurance details.
• Handle co-pays and balances; maintain cash log.
• Maintain EMR queues and office supplies.

Skills

Customer service

Verbal communication

Confidentiality

Multi-tasking

HIPAA knowledge

Education

High School diploma

Tools

EMR systems

Practice Management System

Microsoft Outlook

Excel

Fax/Copier

Phone system

Job description

The Christ Hospital Health Network is seeking a front office receptionist for daily patient and physician scheduling using Practice Management and EMR systems. You will manage appointment confirmations, registrations, and inquiries, ensuring efficient patient flow and compliant documentation.

The role requires strong communication and confidentiality in a busy medical office environment. Responsibilities include greeting patients, collecting co-pays, maintaining front desk cleanliness, and