Patient Access & Scheduling Specialist

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

The Christ Hospital Health Network is seeking an organized office scheduler to manage daily patient and physician scheduling using Practice Management software for labs, tests, and appointments. You will confirm appointments, input orders into EMR, and maintain a professional front desk presence for patients and visitors.

Requirements include a High School Diploma, 1–3 years of customer service experience, and proficiency with Outlook, Word and Excel.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of customer service/office scheduling preferred.
• Proficient in Microsoft Outlook, Word and Excel; able to multi-task and protect confidentiality.

Responsibilities

• Answer phones and route to appropriate staff.
• Manage physician and patient scheduling/appointments.
• Assist with patient check-in/check-out and insurance paperwork.
• Collect co-pays and record payments; balance cash drawer.
• Process referrals, pre-certifications and required communications.

Skills

Customer service

Communication

Confidentiality

HIPAA compliance

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Christ Hospital Health Network is seeking an organized office scheduler to manage daily patient and physician scheduling using Practice Management software for labs, tests, and appointments. You will confirm appointments, input orders into EMR, and maintain a professional front desk presence for patients and visitors.

Requirements include a High School Diploma, 1–3 years of customer service experience, and proficiency with Outlook, Word and Excel.