Intermodal Dispatcher — Logistics & Driver Support

gwii; North Charleston (SC); On-site; USD 42,000 - 66,000; Full time

Job summary

Gulf Winds International, Inc. is seeking a Dispatcher to ensure timely and efficient service for drivers and customers. This role reports to the Terminal Manager and operates across multiple terminal locations.

The Dispatcher will manage load distribution, drive driver retention, and collaborate with safety, recruitment, and service teams to uphold World Class service. Strong communication and logistics experience are essential.

Qualifications

• High School Diploma or GED required.
• Must live in a GWI Market Area.
• Transportation or logistics experience preferred.
• Excellent communication and problem-solving skills.

Responsibilities

• Coordinate load distribution to ensure Independent Contractor satisfaction.
• Support driver retention and growth goals with strong relationships to drivers.
• Collaborate with Safety, Driver Recruitment, Customer Service, Sales to serve drivers and customers.
• Promote Operational Excellence with focus on safety and quality.
• Execute daily workload to meet customer requirements for World Class service.
• Track Gulf Winds equipment to ensure proper utilization.
• Cross-train to cover workload when the Terminal Manager is away.
• Communicate challenges and opportunities with creative solutions.
• Manage costs to improve terminal profitability and reduce customer costs.
• Maintain facility cleanliness and stocking of supplies and materials.
• Monitor quarterly KPIs to support company goals.

Skills

Organizational skills

Professional communication

Self-starter

Problem resolution

Computer skills

Prism Software

MS Word

MS Excel

MS Outlook

Logistics experience

Education

High School Diploma or GED

Tools

Prism Software

MS Word

MS Excel

MS Outlook

Job description

Gulf Winds International, Inc. is seeking a Dispatcher to ensure timely and efficient service for drivers and customers. This role reports to the Terminal Manager and operates across multiple terminal locations.

The Dispatcher will manage load distribution, drive driver retention, and collaborate with safety, recruitment, and service teams to uphold World Class service. Strong communication and logistics experience are essential.