Dynamic Intermodal Dispatcher for Operations

gwii; Baltimore (MD); On-site; USD 42,000 - 68,000; Full time

Job summary

Gulf Winds International, Inc. is seeking a Dispatcher to ensure timely, accurate service to customers and drivers across multiple terminals including Baltimore.

This role demands ownership, problem-solving and strong communication in a fast-paced environment. You will coordinate load distribution, monitor KPI targets, and collaborate with Safety, Driver Recruitment, Customer Service and Sales to optimize performance.

Qualifications

• Organizational skills and proactive work style are essential.
• Strong written and verbal communication is required.
• Ability to work with minimal supervision and manage multiple tasks.

Responsibilities

• Coordinate load distributions to maximize driver utilization.
• Maintain driver and contractor relationships to support retention.
• Collaborate with Safety, Driver Recruitment, Customer Service and Sales to serve customers.
• Promote Operational Excellence with a focus on safety and quality.
• Monitor daily workload to meet customer requirements and drive world-class service.
• Track Gulf Winds equipment usage and ensure proper utilization.
• Communicate challenges and opportunities with actionable solutions.
• Control costs to improve terminal profitability and reduce customer costs.
• Ensure facility cleanliness and proper stocking of supplies and materials.
• Monitor quarterly KPIs to support company goals.

Skills

Organizational skills

Professional communication

Self-starter

Problem solving

Computer literacy

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Prism Software

Job description

Gulf Winds International, Inc. is seeking a Dispatcher to ensure timely, accurate service to customers and drivers across multiple terminals including Baltimore.

This role demands ownership, problem-solving and strong communication in a fast-paced environment. You will coordinate load distribution, monitor KPI targets, and collaborate with Safety, Driver Recruitment, Customer Service and Sales to optimize performance.