Logistics Dispatcher: Drive Driver Success & Operations

gwii; Dallas (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Gulf Winds International, Inc. is seeking a Dispatcher to join our Operations team. You will ensure timely, accurate service to customers and drivers across all terminals, prioritizing load distribution and driver satisfaction.

The role requires strong communication, organization, and problem-solving skills, with a focus on cost control and operational excellence. This full-time position offers opportunities to impact multiple markets and collaborate with Safety, Recruitment, Customer Service,

Qualifications

• High School Diploma or GED.
• Must be dependable and able to work independently.
• Previous Transportation experience preferred.
• Must live in a GWI Market Area.

Responsibilities

• Ensure Independent Contractor satisfaction by facilitating load distribution.
• Achieve driver retention and growth goals by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers.
• Work closely with critical departments (e.g., Safety, Driver Recruitment, Customer Service, Sales) to best serve our drivers and internal and external customers.
• Promote a culture of Operational Excellence focused on safety and quality.
• Execute daily workload while ensuring customer requirements are met to achieve World Class service.
• Track and manage all Gulf Winds equipment to ensure proper utilization.
• Cross-train to cover workload distribution when the Terminal Manager is out.
• Openly communicate challenges/opportunities as they arise along with creative solutions to overcome.
• Manage cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers.
• Ensure proper maintenance and cleanliness/up-keep of the facility, as well as ensuring the facility is stocked with the correct supplies and materials.
• Manage quarterly KPIs to support company goals.

Skills

Organizational

Professional communication

Self-starter

Problem resolution

Computer skills

MS Word

Excel

Outlook

Logistics experience

Intermodal experience

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Gulf Winds International, Inc. is seeking a Dispatcher to join our Operations team. You will ensure timely, accurate service to customers and drivers across all terminals, prioritizing load distribution and driver satisfaction.

The role requires strong communication, organization, and problem-solving skills, with a focus on cost control and operational excellence. This full-time position offers opportunities to impact multiple markets and collaborate with Safety, Recruitment, Customer Service,