Interim Store Lead - Elevate CX & Store Ops

Five Below; Linden (NJ); On-site; USD 52,000 - 72,000; Full time

Job summary

Five Below in Linden, NJ is seeking an Interim Support Lead to strengthen guest experiences and store performance. You will support front-end operations, cash management, merchandising, cleanliness, safety and drive sales while acting as Manager On Duty during shifts.

The role involves supervising store associates, assisting with onboarding and training, and improving merchandising to maximize peak-season results.

Qualifications

• High school diploma or equivalent required.
• College experience preferred.

Responsibilities

• Ensures crew provides WOW customer service with fast, friendly checkout.
• Oversees daily store activities and staff performance to maintain high standards.
• Assists with receiving, unpacking, and stocking for quick shelf placement.
• Performs Manager on Duty duties during assigned shifts and supports store leadership.
• Drives sales by optimizing merchandising, guest service, and reduced costs.
• Participates in onboarding and ongoing training of associates.

Skills

Leadership

Customer service

Communication

Multi-tasking

Problem solving

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Linden, NJ is seeking an Interim Support Lead to strengthen guest experiences and store performance. You will support front-end operations, cash management, merchandising, cleanliness, safety and drive sales while acting as Manager On Duty during shifts.

The role involves supervising store associates, assisting with onboarding and training, and improving merchandising to maximize peak-season results.