Interdisciplinary Care Coordinator (Advanced Medical Support)

US-Department-of-Veterans-Affair; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

The Advanced Level Medical Support Assistant (MSA) works as a Consult Coordinator for Non-VA Care within the VA health system, collaborating with PACT, specialty care, pharmacists, social workers, dietitians, behavioral health staff, and other interfaces to ensure access to care.

The role involves coordinating with care teams across clinics and community resources, managing scheduling, referrals, and follow-up, and using patient portals and electronic records to communicate and document, while

Qualifications

• US citizenship required; non-citizens only under VA policy
• No prior experience required
• Education: High school diploma or GED or equivalent
• No licensure/certification required
• Proficiency in spoken and written English

Responsibilities

• Coordinate across interdisciplinary teams to ensure access to care.
• Schedule appointments, referrals, and follow-up care.
• Communicate with patients and care teams electronically, by phone, and in person.
• Enter and verify information in the electronic medical record.
• Collaborate with VA medical centers and community care resources.

Skills

Team collaboration

Prioritization

Communication skills

Medical terminology

Care coordination

Interdisciplinary collaboration

Education

High school diploma / GED

Tools

Electronic health records

MyHealthyVet portal

Job description

The Advanced Level Medical Support Assistant (MSA) works as a Consult Coordinator for Non-VA Care within the VA health system, collaborating with PACT, specialty care, pharmacists, social workers, dietitians, behavioral health staff, and other interfaces to ensure access to care.

The role involves coordinating with care teams across clinics and community resources, managing scheduling, referrals, and follow-up, and using patient portals and electronic records to communicate and document, while