Advanced Medical Support Assistant — Care Coordination Pro

US-Department-of-Veterans-Affair; Florence (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

The Advanced Medical Support Assistant (MSA) at the U.S. Department of Veterans Affairs works within an interdisciplinary care delivery model in a Specialty Clinic or with a Patient Aligned Care Team (PACT) to support seamless patient access.

This GS-6 position requires U.S. citizenship, a high school diploma or GED, and proficiency in English; no prior experience is required. The role emphasizes collaboration, efficient scheduling, and accurate documentation in a medical office setting.

Qualifications

• US citizenship is required.
• Education: High school diploma, GED, or equivalent.
• Experience: None.
• English proficiency required per 38 U.S.C. § 7403(f).

Responsibilities

• Collaborate in an interdisciplinary care delivery model in a specialty clinic or with a Patient Aligned Care Team (PACT).
• Assist with scheduling, patient access, and administrative tasks to support care delivery.
• Adhere to VA policies and procedures, ensuring accurate documentation and patient communication.

Skills

Interdisciplinary care

Medical terminology

English proficiency

Communication skills

Team collaboration

Education

High school diploma or GED

Job description

The Advanced Medical Support Assistant (MSA) at the U.S. Department of Veterans Affairs works within an interdisciplinary care delivery model in a Specialty Clinic or with a Patient Aligned Care Team (PACT) to support seamless patient access.

This GS-6 position requires U.S. citizenship, a high school diploma or GED, and proficiency in English; no prior experience is required. The role emphasizes collaboration, efficient scheduling, and accurate documentation in a medical office setting.