Intake Specialist: Front Desk & Insurance Verification

Community and Family Resources; Iowa City (IA); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

IPERS retirement benefit

Optional 401K

Employee Assistance Program

Generous PTO

9 paid holidays

Paid trainings and CEU opportunities

Public Student Loan Forgiveness

Tuition reimbursement

Discounts including tuition fees at 
a

Résumé du poste

Community and Family Resources in Iowa City seeks an Intake Specialist to handle front desk duties, greet clients, schedule and collect information, and perform data entry. You will gather financial details and ensure all client information is on file.

This is a full-time role with a patient-centered, respectful work environment. Responsibilities include conducting brief interviews, completing paperwork, verifying insurance benefits and dates, and providing excellent customer service to clients

Qualifications

• Associates degree or demonstrated equivalent experience required

Responsabilités

• Conduct a brief client interview at first appointment to collect all required client information
• Complete paperwork including release forms, fee agreements, billing arrangements
• Verify insurance eligibility including benefits coverage and effective dates
• Greet visitors and direct to appropriate location
• Provide customer service by answering client inquiries and providing direction as needed

Connaissances

Customer service

Data entry

Greet clients

Phone screening

Administrative tasks

Formation

Associates degree

Description du poste

Community and Family Resources in Iowa City seeks an Intake Specialist to handle front desk duties, greet clients, schedule and collect information, and perform data entry. You will gather financial details and ensure all client information is on file.

This is a full-time role with a patient-centered, respectful work environment. Responsibilities include conducting brief interviews, completing paperwork, verifying insurance benefits and dates, and providing excellent customer service to clients