Intake/Scheduling Coordinator (Level 2) - San Francisco

Health Link Home Health and Hospice Agency; San Francisco (CA); On-site; USD 37,195 - 48,216; Full time

Benefits offered by this job

Health Insurance

401(k) with Matching

Vision & Life Insurance

Paid Time Off

Job summary

A healthcare service provider in San Francisco is seeking an Intake & Scheduling Coordinator to facilitate patient care. Responsibilities include coordinating referrals, collecting patient information, and collaborating with clinical teams. Ideal candidates have at least 1 year of experience in healthcare intake and strong organizational skills. This full-time position offers competitive pay with scheduled weekends as needed.

Qualifications

• Minimum 1 year of experience in healthcare intake and scheduling.
• Comfortable navigating software systems and learning new technology.
• Familiarity with medical terminology is a bonus.

Responsibilities

• Coordinate incoming referrals from hospitals, facilities, and providers.
• Accurately collect and enter patient information.
• Communicate with patients and families about services, scheduling, and care start dates.
• Work closely with the clinical team to assign and schedule visits.
• Troubleshoot scheduling challenges and ensure continuity of care.

Skills

Excellent written and verbal communication skills

Detail-oriented

Organizational skills

Proactive mindset

Job description

Job Title: Intake & Scheduling Coordinator (Level 2) – Home Health

Location: San Francisco, CA

Job Type: Full-Time (+ Rotating Weekends)

Pay: $27.00 - $35.00 per hour*

At Health Link, we believe exceptional care begins with an exceptional team. We proudly serve the San Francisco Bay Area with compassionate, patient-centered home health services-and we’re growing.

We’re currently seeking an Intake & Scheduling Coordinator to join our dynamic San Francisco office. If you’re a natural communicator, highly organized, and thrive in a fast-paced healthcare environment- we’d love to meet you.

What You'll Do

In this vital role, you’ll help patients begin their care journey and stay on track with scheduled visits. Acting as the liaison between hospitals, providers, patients and our clinical team, you’ll ensure an efficient, compassionate, and well-coordinated intake and scheduling process. You’ll also support relationship-building with community partners.

Key Responsibilities

• Coordinate incoming referrals from hospitals, facilities, and providers
• Accurately collect and enter patient information
• Communicate with patients and families about services, scheduling, and care start dates
• Work closely with the clinical team to assign and schedule visits
• Partner with community liaisons to support timely admissions and promote strong partnerships
• Troubleshoot scheduling challenges and ensure continuity of care

What Makes You a Great Fit

• Positive, proactive mindset with a strong sense of ownership
• Excellent written and verbal communication skills
• Detail-oriented and highly organized
• Comfortable managing shifting priorities in a team setting
• Comfortable navigating software systems and learning new technology

Preferred Qualifications

• Minimum 1 year of experience in healthcare intake and scheduling.
• Home health or hospice experience is a plus, but not required.
• Familiarity with medical terminology is a bonus.
• Strong organizational and interpersonal skills is a must.

Work Environment

• Location: In-person at our San Francisco office.
• Schedule: Monday to Friday, with weekends as needed based on operational requirements.

Benefits

• Health Insurance
• 401(k) with Matching
• Vision & Life Insurance
• Competitive Pay
• Paid Time Off & More

Ready to Make a Difference?

At Health Link, we believe in doing work that matters—with people who care. If you’re looking for a role where you can grow professionally, contribute to meaningful patient outcomes, and be part of a strong, connected team, we encourage you to apply.

Health Link Home Health and Hospice is an equal opportunity employer.